Return Policy

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Our Commitment to Satisfaction

At Scyxvolshon, we are dedicated to providing exceptional curtain hanging and textile decor services. Your satisfaction is our priority, and we stand behind the quality of our work. This Return Policy outlines our commitment to ensuring you are completely happy with our services.

Service Satisfaction Guarantee

We guarantee the quality of all curtain installation and textile decor services provided by Scyxvolshon. If you are not satisfied with our work, we will make it right at no additional charge within the warranty period.

What Is Covered

  • Improper installation of curtain hardware or mounting systems
  • Misalignment of curtains or rods
  • Hardware failures due to installation errors
  • Work that does not meet agreed-upon specifications
  • Damage to your property caused by our installation process

What Is Not Covered

  • Changes in customer preferences after installation is complete
  • Damage caused by customer actions or third parties
  • Normal wear and tear of curtains or hardware
  • Issues resulting from pre-existing conditions in walls or windows
  • Problems with customer-provided materials or products

Warranty Period

Our installation work is covered by a 90-day satisfaction guarantee from the date of service completion. During this period, we will address any installation-related issues at no additional charge. This warranty applies to labor only and does not cover product defects, which are subject to manufacturer warranties.

Requesting Service Adjustments

If you experience any issues with our installation work or are unsatisfied with the results:

  • Contact us within the 90-day warranty period
  • Provide a clear description of the issue or concern
  • Allow us to inspect the installation and assess the situation
  • Work with us to schedule a convenient time for any necessary adjustments

We will respond to your request within 2 business days and schedule a visit to resolve the issue promptly.

Refund Policy

Refunds for services are evaluated on a case-by-case basis. Circumstances that may qualify for partial or full refunds include:

  • Services not performed as described in the service agreement
  • Installation errors that cannot be satisfactorily corrected
  • Cancellation by Scyxvolshon due to unforeseen circumstances

Refund requests must be submitted in writing within 14 days of service completion. We will review each request and respond within 5 business days. Approved refunds will be processed within 10 business days.

Cancellation Policy

We understand that plans change. Our cancellation policy is as follows:

  • More than 24 hours before appointment: Full refund of any deposits paid, no cancellation fee
  • Less than 24 hours before appointment: Deposits are non-refundable, and a cancellation fee may apply
  • Same-day cancellation or no-show: Full cancellation fee applies

To cancel or reschedule an appointment, please contact us as soon as possible.

Rescheduling

If you need to reschedule your appointment, we are happy to accommodate your needs whenever possible. Rescheduling requests should be made at least 24 hours in advance to avoid cancellation fees. We will work with you to find a new date and time that works for both parties.

Disputes and Resolution

If you have a concern about our services or this policy, we encourage you to contact us directly. We are committed to resolving any issues amicably and professionally. Most concerns can be addressed through direct communication and mutual understanding.

In the event that a dispute cannot be resolved through discussion, both parties agree to pursue mediation before any legal action. Any legal proceedings will be conducted in the courts of Washington, DC.

Limitation of Liability

Scyxvolshon liability for any service-related issues is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or incidental damages arising from our services.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to our website. Your use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Return Policy or need to request service adjustments, please contact us:

Scyxvolshon
First St SE, Washington, DC 20004
Phone: +1 202-224-3121
Email: info@scyxvolshon.world